Privacy Policy

Effective Date: 20/06/2025
Website Owner: Bonding Systems Limited, Registered in England and Wales, Company No. 13259054
Website: www.bonding-systems.com
Contact Email: Ian@woodengeer.co.uk

This Privacy Policy describes how Bonding Systems Limited ("we", "us", "our") collects, uses, stores, and protects personal data obtained through our website, www.bonding-systems.com ("the Site"). By using the Site, you consent to the practices outlined in this Policy.

1. What Information We Collect

We may collect and process the following personal information when you visit or use our Site:

Contact Details: Name, email address, phone number, company name, and job title (when submitted through an enquiry form).
Technical Data: IP address, browser type, operating system, referring URLs, and browsing activity (via cookies or analytics tools).
Communications: Information contained in your enquiry or correspondence with us.

We do not collect or process any sensitive personal data through this website.

2. How We Use Your Information

We use your information for the following purposes:

To respond to your enquiries.
To provide you with information about our machinery and services.
To improve our website and user experience.
To maintain internal records.
To comply with legal obligations where required.

3. Legal Basis for Processing

We rely on the following lawful bases to process your personal data:

Consent: When you provide your information voluntarily via an enquiry form.
Legitimate Interests: For marketing to existing or potential business customers, and to operate and improve the Site.
Legal Obligation: To comply with applicable UK laws and regulations.

4. How We Share Your Information

We do not sell or rent your personal data. We may share it with:

Our principal company, Bonding Systems Limited, where necessary to respond to your enquiry.
Trusted third-party service providers (e.g. IT support, web hosting) under strict confidentiality agreements.
Legal authorities, if required to comply with a legal obligation or to protect our rights.

5. Data Storage and Retention

We store your personal data securely in the UK (or other locations that ensure adequate protection). We retain data only as long as necessary to fulfil the purposes described in this Policy, or as required by law (e.g., tax or regulatory obligations).

6. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

The right to access your data.
The right to correct or update your data.
The right to request erasure of your data.
The right to restrict or object to processing.
The right to data portability.
The right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise any of your rights, please contact us at: Ian@woodengineer.co.uk.

7. Cookies

Our Site may use cookies to improve functionality and analyse website traffic. By continuing to use the Site, you consent to the use of cookies in accordance with our Cookie Policy.

You can manage cookie preferences via your browser settings. For more information, see our Cookie Policy.

8. Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access or disclosure, using appropriate technical and organisational measures.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you by email.

Please review this page regularly to stay informed of any updates.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: Ian@woodengineer.co.uk